Data/B2B SERP Features 2026
Original Data

B2B SERP Feature Landscape 2026

Which SERP features dominate B2B search — and how many queries now carry real zero-click risk? Analysis of 200 B2B keywords across 10 categories, March 2026.

50%
of B2B keywords trigger an AI Overview
50%
have at least one zero-click feature
77%
include a People Also Ask box

Feature prevalence by category

% of keywords in each category that trigger each feature

SaaSHR TechLogisticsEdTechLegal Tech0%25%50%75%100%
  • AI Overview
  • Featured Snippet
  • PAA
  • Paid Ads
200 of 200 keywords
Keyword ⇅Category ⇅AI Ov. ⇅Feat. Snippet ⇅PAA ⇅Video ⇅Ads ⇅Zero-Click Risk ↓
crm softwareSaaS✓✓✓—✓Very High
project management softwareSaaS✓✓✓—✓Very High
best crm for small businessSaaS✓✓✓—✓Very High
saas pricing modelsSaaS✓✓✓——Very High
what is saasSaaS✓✓✓✓—Very High
helpdesk software comparisonSaaS✓✓✓—✓Very High
customer data platformSaaS✓✓✓——Very High
accounting software for small businessFintech✓✓✓—✓Very High
best payment gatewayFintech✓✓✓—✓Very High
what is open bankingFintech✓✓✓✓—Very High
payroll software comparisonFintech✓✓✓—✓Very High
hr software for small businessHR Tech✓✓✓—✓Very High
what is hrisHR Tech✓✓✓✓—Very High
learning management system comparisonHR Tech✓✓✓—✓Very High
what is zero trust securityCybersecurity✓✓✓✓—Very High
siem software comparisonCybersecurity✓✓✓—✓Very High
identity access managementCybersecurity✓✓✓——Very High
penetration testing toolsCybersecurity✓✓✓✓—Very High
zero day vulnerabilityCybersecurity✓✓✓——Very High
warehouse management systemLogistics✓✓✓—✓Very High
inventory management softwareLogistics✓✓✓—✓Very High
telemedicine softwareHealth Tech✓✓✓—✓Very High
ehr software comparisonHealth Tech✓✓✓—✓Very High
interoperability in healthcareHealth Tech✓✓✓——Very High
learning management systemEdTech✓✓✓—✓Very High
elearning software comparisonEdTech✓✓✓—✓Very High
online course platformEdTech✓✓✓✓✓Very High
knowledge base softwareEdTech✓✓✓—✓Very High
gamification in elearningEdTech✓✓✓✓—Very High
business intelligence softwareData & Analytics✓✓✓—✓Very High
data analytics platform comparisonData & Analytics✓✓✓—✓Very High
etl tools comparisonData & Analytics✓✓✓—✓Very High
what is a data lakehouseData & Analytics✓✓✓✓—Very High
property management softwarePropTech✓✓✓—✓Very High
real estate crmPropTech✓✓✓—✓Very High
building management systemPropTech✓✓✓——Very High
vacation rental softwarePropTech✓✓✓—✓Very High
contract management softwareLegal Tech✓✓✓—✓Very High
legal research toolsLegal Tech✓✓✓——Very High
marketing automation softwareSaaS✓—✓—✓High
b2b software comparisonSaaS✓—✓—✓High
customer success softwareSaaS✓—✓—✓High
sales enablement toolsSaaS✓—✓—✓High
product analytics toolsSaaS✓—✓—✓High
onboarding software for saasSaaS✓—✓—✓High
b2b lead generation softwareSaaS✓—✓—✓High
saas metrics dashboardSaaS✓—✓——High
invoice softwareFintech✓—✓—✓High
embedded finance platformsFintech✓—✓——High
financial planning softwareFintech✓—✓—✓High
kyc verification softwareFintech✓—✓——High
accounts payable automationFintech✓—✓—✓High
payroll software ukHR Tech✓—✓—✓High
applicant tracking systemHR Tech✓—✓—✓High
employee engagement softwareHR Tech✓—✓—✓High
onboarding software for new hiresHR Tech✓—✓—✓High
performance management softwareHR Tech✓—✓—✓High
time tracking software for remote teamsHR Tech✓—✓—✓High
shift scheduling softwareHR Tech✓—✓—✓High
endpoint security softwareCybersecurity✓—✓—✓High
security awareness training platformCybersecurity✓—✓—✓High
devsecops toolsCybersecurity✓—✓——High
ransomware protection softwareCybersecurity✓—✓—✓High
gdpr compliance softwareCybersecurity✓—✓—✓High
cybersecurity risk assessmentCybersecurity✓—✓——High
logistics softwareLogistics✓—✓—✓High
supply chain visibility platformLogistics✓—✓——High
transportation management systemLogistics✓—✓—✓High
demand forecasting softwareLogistics✓—✓—✓High
fleet management softwareLogistics✓—✓—✓High
purchase order managementLogistics✓—✓——High
shipping software for ecommerceLogistics✓—✓—✓High
supply chain risk managementLogistics✓—✓——High
healthcare softwareHealth Tech✓—✓—✓High
patient engagement platformHealth Tech✓—✓——High
hipaa compliant softwareHealth Tech✓—✓—✓High
remote patient monitoringHealth Tech✓—✓——High
health insurance softwareHealth Tech✓—✓—✓High
population health managementHealth Tech✓—✓——High
corporate training softwareEdTech✓—✓—✓High
skills gap analysis softwareEdTech✓—✓——High
employee training platformEdTech✓—✓—✓High
virtual classroom softwareEdTech✓—✓—✓High
sales training softwareEdTech✓—✓—✓High
blended learning softwareEdTech✓—✓——High
training needs analysis toolsEdTech✓—✓——High
data warehouse softwareData & Analytics✓—✓—✓High
predictive analytics softwareData & Analytics✓—✓—✓High
marketing analytics toolsData & Analytics✓—✓—✓High
sql analytics toolData & Analytics—✓✓✓—High
machine learning platform for businessData & Analytics✓—✓—✓High
tenant management softwarePropTech✓—✓—✓High
construction project management softwarePropTech✓—✓—✓High
smart building technologyPropTech✓—✓——High
property valuation softwarePropTech✓—✓——High
legal software for law firmsLegal Tech✓—✓—✓High
legal document automationLegal Tech✓—✓——High
compliance management softwareLegal Tech✓—✓—✓High
clm software comparisonLegal Tech✓—✓—✓High
ai contract review softwareLegal Tech✓—✓——High
erp software for manufacturingSaaS——✓—✓Medium
subscription management softwareSaaS——✓—✓Medium
account based marketing softwareSaaS——✓—✓Medium
expense management softwareFintech——✓—✓Medium
b2b payments softwareFintech——✓—✓Medium
fraud detection softwareFintech——✓—✓Medium
revenue recognition softwareFintech——✓—✓Medium
crypto payment processingFintech——✓—✓Medium
digital wallet solutions for businessFintech——✓—✓Medium
workforce management softwareHR Tech——✓—✓Medium
benefits administration softwareHR Tech——✓—✓Medium
succession planning softwareHR Tech——✓——Medium
hr analytics platformHR Tech——✓——Medium
employee experience platformHR Tech——✓——Medium
diversity equity inclusion softwareHR Tech——✓——Medium
vulnerability management platformCybersecurity——✓—✓Medium
cloud security platformCybersecurity——✓—✓Medium
network security monitoringCybersecurity——✓——Medium
threat intelligence platformCybersecurity——✓——Medium
api security testingCybersecurity——✓——Medium
last mile delivery softwareLogistics——✓—✓Medium
route optimization softwareLogistics——✓—✓Medium
ecommerce fulfillment softwareLogistics——✓—✓Medium
returns management softwareLogistics——✓—✓Medium
dropshipping automation softwareLogistics——✓—✓Medium
medical billing softwareHealth Tech——✓—✓Medium
hospital management softwareHealth Tech——✓—✓Medium
health data analytics softwareHealth Tech——✓——Medium
pharmacy management softwareHealth Tech——✓—✓Medium
revenue cycle management softwareHealth Tech——✓—✓Medium
healthcare crmHealth Tech——✓—✓Medium
microlearning platformEdTech——✓——Medium
compliance training softwareEdTech——✓—✓Medium
video training softwareEdTech——✓✓✓Medium
mobile learning platformEdTech——✓—✓Medium
reporting software for businessesData & Analytics——✓—✓Medium
data governance softwareData & Analytics——✓——Medium
customer analytics platformData & Analytics——✓——Medium
product analytics softwareData & Analytics——✓—✓Medium
self service analytics platformData & Analytics——✓——Medium
data observability toolsData & Analytics——✓——Medium
data quality management softwareData & Analytics——✓——Medium
real estate transaction managementPropTech——✓—✓Medium
commercial real estate softwarePropTech——✓—✓Medium
real estate investment softwarePropTech——✓—✓Medium
facility management softwarePropTech——✓—✓Medium
real estate data analyticsPropTech——✓——Medium
real estate automation toolsPropTech——✓—✓Medium
real estate marketing softwarePropTech——✓—✓Medium
e-discovery softwareLegal Tech——✓—✓Medium
legal billing softwareLegal Tech——✓—✓Medium
risk and compliance softwareLegal Tech——✓—✓Medium
law firm productivity toolsLegal Tech——✓——Medium
revenue operations softwareSaaS————✓Low
pipeline management softwareSaaS————✓Low
banking software for credit unionsFintech————✓Low
corporate treasury managementFintech—————Low
fintech compliance softwareFintech—————Low
spend management platformFintech————✓Low
api banking solutionsFintech—————Low
compensation management softwareHR Tech————✓Low
people ops softwareHR Tech—————Low
contractor management softwareHR Tech————✓Low
global hr platformHR Tech————✓Low
data loss prevention softwareCybersecurity————✓Low
email security gatewayCybersecurity————✓Low
privileged access managementCybersecurity—————Low
soc as a serviceCybersecurity—————Low
freight broker softwareLogistics————✓Low
3pl softwareLogistics————✓Low
cold chain logistics softwareLogistics—————Low
customs management softwareLogistics—————Low
barcode scanning softwareLogistics————✓Low
mental health platform for employersHealth Tech————✓Low
care coordination softwareHealth Tech—————Low
clinical trial management softwareHealth Tech—————Low
dental practice softwareHealth Tech————✓Low
radiology softwareHealth Tech—————Low
certification management softwareEdTech————✓Low
mentor platform for businessesEdTech—————Low
scorm compliant lmsEdTech————✓Low
talent development platformEdTech—————Low
real time data streaming platformData & Analytics—————Low
data catalog softwareData & Analytics—————Low
embedded analytics softwareData & Analytics—————Low
revenue analytics softwareData & Analytics—————Low
lease management softwarePropTech————✓Low
mortgage software platformsPropTech————✓Low
co-working space softwarePropTech————✓Low
hoa management softwarePropTech————✓Low
land management softwarePropTech—————Low
contract analytics softwareLegal Tech—————Low
matter management softwareLegal Tech————✓Low
intellectual property management softwareLegal Tech—————Low
legal spend managementLegal Tech—————Low
deposition management softwareLegal Tech—————Low
legal crm softwareLegal Tech————✓Low
nda management softwareLegal Tech—————Low
litigation management softwareLegal Tech————✓Low
legal entity managementLegal Tech—————Low

Methodology: 200 B2B keywords across 10 categories were manually checked in US Google Search, March 2026. SERP features were recorded as present or absent. Zero-click risk is assigned as: Very High (AI Overview + Featured Snippet present), High (AI Overview or Featured Snippet), Medium (PAA only), Low (no zero-click features). Data is not sourced from any third-party tool — all checks were conducted live in Google. Read the full AI Overview CTR Study →

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